The Great Resignation has impacted our industry and the exodus of many talented claims professionals has created a knowledge and experience gap for many teams. Meanwhile, claims are increasing in complexity with factors like comorbidities, an aging workforce, and Medicare Secondary Payer issues demanding more time, attention and examining skill.
How can your organization successfully navigate this paradox?
Let AKWA be your first call for help.
Let's be honest.
Every organization has challenging claims.
The copy & paste plan-of-actions...the tasks to be addressed next week...the claimant last approached about settlement two years ago...all of which diminish your competitive advantage.
AKWA are the smokejumpers of claim consultants, equipped with expert skills to drop in, evaluate and help get your claim files on the path to resolution.
Perhaps the most unfortunate side effect of industry-wide turnover is the lack of time and resources to provide the encouragement and confidence-building our claims professionals deserve.
Strategizing claim investigations, plan-of-actions or settlements can be really difficult on complex claims. A team lacking support can sustain the very turnover problem we are trying to solve.
AKWA is here to disrupt this cycle. We are available as your claims mentorship and training resource to help your team reach its greatest potential.
The MSP Compliance ecosystem is complex with mounting regulatory updates and an increase in vendor options available. With the right approach, MSP services can be strategically leveraged to deliver superior claim and customer service outcomes.
AKWA can provide navigational MSP risk assessment, procurement and customized educational content so your organization can expertly chart its course through the MSP landscape.
Ever wish for an experienced set of hands on a specific project, event or business initiative? Perhaps your organization has recognized a novel operational demand that does not quite necessitate hiring a permanent (and costly) employee.
AKWA provides on-demand project services tailored to meet your organizational needs. Whether operational, task or marketing oriented, we can lend our expertise to help reach your goals.